Terms and Conditions

735 Gooding way, 738,
Albany, CA 94706

This page represents a legal document and is the Terms and Conditions (Agreement) for our Website, https://orbiprime.com and our Mobile Application, collectively and herein after called “Services.”


The terms “us”, “we”, and “our” refer to our company ORBI Inc. the owner of the above Website and Mobile Application. A “Visitor” is someone who merely browses our Services. A “Member” is someone who has registered with us to use our Services. The term “User” is a collective identifier that refers to either a Visitor or a Member.

You agree to fully comply with and be bound by the following Agreement each time you use our Services.

All text, information, graphics, design, and data offered through our Services, whether produced by our Members or by us, are collectively known as our “Content.” We distinguish content posted by our Members as “Member Content”.

Acceptance of Agreement

This Agreement is between you and ORBI Inc.


Except as otherwise noted, this Agreement constitutes the entire and only Agreement between you and ORBI Inc. and supersedes all other Agreements, representations, warranties, and understandings with respect to our Services, and the subject matter contained herein. However, for you to use our Services, you may also be required to agree to additional terms and conditions. Those additional terms and conditions will be incorporated into this Agreement unless otherwise stated.

Privacy Notice

Our Privacy Notice is considered part of this Agreement and is available for you to review by clicking on this https://orbiprime.com/privacy-notice


Any legal controversy or claim arising from or relating to this Agreement and/or our Services, excluding legal action taken by us to collect or recover damages for – or obtain any injunction relating to – intellectual property and our Services, will be settled solely by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Any such controversy or claim will be arbitrated on an individual basis and will not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration will be conducted in San Francisco, California, and judgment on the arbitration award may be entered into any court having jurisdiction thereof. You or we may seek any interim or preliminary relief from a court of competent jurisdiction in San Francisco, California necessary to protect our or your rights or property pending the completion of arbitration. Each party will bear half the arbitration fees and costs.

Choice of Law and Jurisdiction

This Agreement will be treated as if it were executed and performed in San Francisco, California, and will be governed by and construed in accordance with the laws of the state of California without regard to conflict of law provisions. In addition, you agree to submit to the personal jurisdiction and venue of such courts. Any cause of action by you with respect to our Services must be instituted within one (1) year after the cause of action arose or be forever waived and barred.

Limited License

ORBI Inc. grants you a nonexclusive, nontransferable, revocable license to access and use our Services strictly in accordance with this Agreement. Your use of our Services is solely for internal, personal, noncommercial purposes unless otherwise provided for in this Agreement. No printout or electronic version of any part of our Services may be used by you in any litigation or arbitration matter whatsoever under any circumstances.

Legal Compliance

You agree to comply with all applicable domestic and international laws, statutes, ordinances, and regulations regarding your use of our Services, and any software provided therein.

Our Relationship to You

This Agreement in no way creates any agency, partnership, joint venture, or employee-employer or franchisor-franchisee relationship between you and ORBI Inc. .

Our Intellectual Property

Our Services may contain our service marks or trademarks as well as those of our affiliates or other companies in the form of words, graphics, and logos. Your use of our Services does not constitute any right or license for you to use our service marks or trademarks without the prior written permission of ORBI Inc. .

Our Content, as found within our Services, is protected under United States and foreign copyrights. The copying, redistribution, use, or publication by you of any such Content is strictly prohibited. Your use of our Services does not grant you any ownership rights to our Content.

Eligibility and Registration for Membership

To use our Services, you must register with our Services to become a Member. Your Membership is not transferable or assignable and is void where prohibited. Our Services are intended solely for Users who are at least 16 years of age or older. Any registration by, use of, or access to our Services by anyone under that age is unauthorized, unlicensed, and in violation of these Terms and Conditions. By using our Services, you represent and warrant that you are 16 years of age or older and agree to abide by all the terms and conditions of this Agreement. ORBI Inc. has sole right and discretion to determine whether to accept a Member and may reject a Member’s registration with or without explanation.

When you complete the registration process, you will receive a password that will allow you to access our Services. You agree to maintain the confidentiality of your password and are fully responsible for all liability and damages resulting from your failure to maintain that confidentiality as well as all activities that occur through the use of your password.

You agree to immediately notify us of any unauthorized use of your password or any other breach of security. You agree that our Services cannot and will not be liable for any loss or damage arising from your failure to comply with password security as discussed herein.

Errors, Corrections, and Changes

We do not represent or otherwise warrant that our Services will be error-free or free from viruses or other harmful components, or that we will correct any errors. We do not represent or otherwise warrant that the information available on or through our Services will be correct, accurate, timely, or otherwise reliable. ORBI Inc. reserves the right at our sole discretion to change any content, software, and other items used or contained in our Services at any time without notice.


Our Services publish content supplied by third parties, Users, Advertisers, Merchants, and Sponsors. Accordingly, ORBI Inc. has no editorial control over such content. Any opinions or other information or content expressed or made available by third parties, including information providers, Users, or any other user of our Services, are those of the respective author(s) and not of ORBI Inc. ORBI Inc. does not guarantee the accuracy, completeness, merchantability, or fitness for any particular purpose nor the legality of any content provided by any of these parties.

You understand that we do not operate or control the products or services offered by third-party Merchants. These Merchants are responsible for all aspects of order processing, fulfillment, billing, and customer service. We are not a party to the transactions entered into between you and Merchants. You agree that use of or purchase from such Merchants is AT YOUR SOLE RISK AND WITHOUT WARRANTIES OF ANY KIND BY US. All rules, legal documents (including privacy policies), and operating procedures of Merchants will apply to you while on any Merchant websites.

Warranty Disclaimer

ORBI Inc. is not responsible or liable in any manner for any Content posted on our Services or in connection with our Services, whether posted or caused by Members of our Services, or by ORBI Inc. Although we provide rules for Member conduct and postings, we do not control and are not responsible for what Members post, transmit, or share on our Services, and are not responsible for any offensive, inappropriate, obscene, unlawful, or otherwise objectionable content you may encounter using our Services. ORBI Inc. is not responsible for the online or offline conduct of any User of our Services.

Our Services may be temporarily unavailable from time to time for maintenance or other reasons. ORBI Inc. assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction, unauthorized access to, or alteration of Member communications.

ORBI Inc. is not responsible for any technical malfunction or other problems of any telephone network or service, computer system, server or provider, computer or mobile phone equipment, or software, or for any failure of email on account of technical problems or traffic congestion on the Internet, or for any combination thereof – including injury or damage to Members’ or any other person’s computer, mobile phone, or other hardware or software – related to or resulting from the use or downloading of materials in connection with our Services, including, without limitation, any software provided through our Services.

Under no circumstances will ORBI Inc. be responsible for any loss or damage, including any loss or damage, personal injury, or death resulting from anyone’s use of our Services, or any interactions between Users of our Services, whether online or offline.

Reference to any products, services, processes, or other information by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship, recommendation, or any affiliation with our Services by third parties or by any of the equipment or programming associated with or utilized by our Services.

The information, content, and documents from or through our services are provided ‘as-is’, ‘as available’, with ‘all faults’, and all express or implied warranties are disclaimed (including, but not limited to, the disclaimer of any implied warranties of merchantability and fitness for a particular purpose). Our services may contain bugs, errors, problems, or other limitations. orbi inc. including all our affiliates, has no liability whatsoever for your use of our services. Orbi Inc. cannot guarantee and does not promise any specific results from the use of our services, including, but not limited to, related software. Orbi Inc. does not represent or warrant that our content, services, or any software found within are accurate, complete, reliable, current, error-free, or free of viruses or other harmful components. therefore, you should exercise caution in the use and downloading of any such content or software and use industry-recognized software to detect and remove viruses. All responsibility or liability for any damages caused by viruses somehow attributed to our content, services, and related software is disclaimed.

Without limiting the foregoing, you understand and agree that you download or otherwise obtain content and related software from or through our services at your own risk and that you will be solely responsible for your use thereof and any damages to your mobile device or computer system, loss of data, or other harm of any kind that may result. We and all our affiliates are not liable for any indirect, special, incidental, or consequential damages (including damages for loss of business, loss of profits, litigation, or the like), whether based on breach of contract, breach of warranty, tort (including negligence), product liability, or otherwise, even if advised of the possibility of such damages. The negation and limitation of damages set forth above are fundamental elements of the basis of the bargain between you and Orbi Inc.

Our services would not be provided without such limitations. No advice or information, whether oral or written, obtained by you from us through our services will create any warranty, representation, or guarantee not expressly stated in this agreement.

Limitation of Liability

In no event will Orbi Inc. or its directors, employees, or agents be liable to you or any third person for any indirect, consequential, exemplary, incidental, special, or punitive damages, including for any lost profits or lost data arising from your use of our services, or any related software accessed through or downloaded from our website or services, even if Orbi Inc. is aware or has been advised of the possibility of such damages. Not withstanding anything to the contrary contained herein, Orbi Inc.’s liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid for the product(s) you purchased.

Member Conduct

Members may post their content through our Services (Member Content). Members and Visitors understand that by using our Services, they may be exposed to content that is offensive, indecent, or objectionable. We have no control over Member Content and do not in any way guarantee its quality, accuracy, or integrity. ORBI Inc. is not responsible for the monitoring or filtering of any Member Content. Should any Member Content be found illegal, ORBI Inc. will submit all necessary information to relevant authorities.

If any Member Content is reported to ORBI Inc. as being offensive or inappropriate, we may ask the Member to retract or otherwise modify the questionable content within 24 hours of being notified by ORBI Inc. If the Member fails to meet such a request, ORBI Inc. has full authority to restrict the Member’s ability to post Member Content or to immediately terminate the Member’s membership without further notice to the Member.

Without limiting the foregoing, we have sole discretion to remove any Member Content that violates this Agreement or that is otherwise objectionable in our sole discretion. Members are responsible for complying with all applicable federal and state laws for their content, including copyright and trademark laws. Members will respect copyright and trademark laws.

You warrant that you will not use our Services to infringe on the intellectual property rights of others in any way. In accordance with the DMCA and other applicable law, we have adopted a policy of terminating Members whom we deem, in our sole discretion, to be infringers of others’ intellectual property rights.

As a Member, you agree not to use our Services to do any of the following:

Upload, post, or otherwise transmit any Member Content that:

  1. Violates any local, state, federal, or international laws
  2. Infringes on any patent, trademark, trade secret, copyright, or other proprietary rights of any party
  3. Harms, threatens, defames, promotes violence or illegal activities, or is otherwise vulgar, obscene, abusive, harassing, tortuous, libelous, invasive of another’s privacy, hateful, or racially, ethically, or otherwise objectionable
  4. Links directly or indirectly to any materials to which you do not have a right to link
  5. Contains any private information of any third party, including, without limitation, addresses, phone numbers, email addresses, Social Security numbers, and credit card numbers
  6. Contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment, or to extract information from our Services
  7. Contains any unsolicited or unauthorized advertising, solicitations, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation
  8. In the sole judgment of ORBI Inc. is objectionable or restricts or inhibits any other person from using or enjoying our Services, or which may expose ORBI Inc. our affiliates, or our Users to any harm or liability of any type

Use our Content to:

  1. Develop competing Services
  2. Create compilations or derivative works as defined under United States copyright laws
  3. Redistribute it in any manner, including, but not limited to, sale, license, lease, rental, subscription, or any other distribution mechanism
  4. Decompile, disassemble, or reverse engineer our Services, and any related software

Use of Information

You grant ORBI Inc. a license to use the information and materials you post to our Services. By posting, displaying, transmitting, performing, or otherwise distributing information or other content (“Member Content”) to our Services, you are granting ORBI Inc. its officers, directors, employees, agents, consultants, representatives, and affiliates, a license to use the Member Content in connection with the operation of the business of ORBI Inc. its directors, employees, officers, affiliates, representatives, consultants, and agents, including, without limitation, a right to distribute, copy, transmit, publicly display, reproduce, translate, edit, and reformat Member Content. You understand and agree that you will not be compensated for any Member Content. By posting Member Content on our Services, you warrant and represent that you own the rights to the Member Content or are authorized to post, display, distribute, perform, or transmit Member Content.

Unlawful Activity

We reserve the right to investigate complaints or reported violations of this Agreement and to take any action we deem appropriate, including, but not limited to, reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, email addresses, usage history, posted materials, IP addresses, and traffic information.

Linking to Our Services

You may provide links to our Services provided that (a) you do not remove or obscure any portion of our Services by framing or otherwise, (b) your services do not engage in illegal or pornographic activities, and (c) you cease providing links to our Services immediately upon our request.

Links to Other Websites

Our Services may from time to time contain links to third-party websites. Inclusion of links for any website on our Services does not mean that we endorse, guarantee, warrant, or recommend the services, information, content, and/or data of such third-party websites. ORBI Inc. has no control over the legal documents and privacy practices of third-party websites; you access any third-party websites at your own risk. We recommend that you review the privacy notice and terms and conditions of those websites to fully understand what information is collected and how it is used.


You represent and warrant that if you are purchasing something from us, (i) any payment information you supply is true and complete, (ii) charges incurred by you will be honored by your bank or credit card company, (iii) you will pay the charges incurred by you at the posted prices, including any applicable taxes, and (iv) if your initial payment method is dishonored, you will still pay the incurred charges, including any surcharge we may incur due to the dishonored payment.

Placing Orders

It is up to you to verify the accuracy of all the information you provide to us when ordering products. ORBI Inc. is not responsible for lost or misplaced orders because of inaccurate order information you gave to us.

Shipping Your Order and Restrictions

All orders must include a residential ship-to address. Orders placed using a P.O. Box, FPO, or APO shipping address will not be processed unless preapproved with us before ordering.

Shipping and Handling Charges

You agree to pay all shipping and handling charges for the products you buy from ORBI Inc. You are responsible for all shipping charges for any products that are returned or refused by you. If your product was damaged during shipping, please return the damaged product to us and we will either replace the product or issue a complete refund.

Delays in Shipping

We make strong efforts to ship all orders promptly. Because of the complexity in manufacturing our products, occasionally, there are delays shipping orders. If we cannot ship your order within 30-days, we will try to contact you to find out if you want to wait longer for your order.

If we cannot contact you, or you do not want to wait any longer for your order, we will issue a full refund to you.

International Shipping (Outside of the United States)

You may be charged customs duties or taxes. You are responsible for all customs taxes, duties and fees charged by the country you live in. This includes and orders that are refused or delivery could not be made. It is your responsibility to contact customs office in your country to find out what duties, taxes and other charges may apply to your order.

Returning Products

You can return products within 30 days from the time it was delivered to you. Your return may be subject to a restocking fee of 15%. If you are returning the product because you ordered the wrong product or changed your mind, you will have to pay for return shipping. If you want to return the product because we sent you the wrong product, we will pay for return shipping and there will be no restocking fee. Your product must be returned in the original packaging.

If you have a product to be returned, please email us at hello@orbiprime.com to tell us your intent to return one of our products and include your name (or the name on the order), order number, date, and the product(s) you want to return, and the reason for the return.

Return Shipping Address

After obtaining an authorization from us, you may ship your return to: 735 Gooding way, 738, 94706 Albany, CA


We will refund all qualifying returns to your credit card or PayPal account within 7 days of receiving your return. Your original shipping charges will not be refunded, unless the return is a result of our error.

For returns that we receive that exceeds the 30-day limit, we reserve the right to deny a refund, issue a partial refund, or issue a credit, at our sole discretion.

Termination of Membership

Your membership with us is effective until terminated by you or us. Your rights under these Terms and Conditions will terminate without our notice if you fail to comply with any term of these Terms and Conditions. Upon termination, you will stop representing yourself as a registered Member. You must delete or destroy any information or content (including all copies) obtained from our Services. Certain provisions of this Agreement, including, but not limited to, copyrights, indemnity, trademarks, limitation of liability, warranty, and jurisdictional issues will survive the termination of this Agreement.


You agree to indemnify, defend, and hold us and our partners, agents, officers, directors, employees, subcontractors, successors, assigns, third-party suppliers of information and documents, attorneys, advertisers, product and service providers, and affiliates free from any liability, loss, claim, and expense, including reasonable attorney’s fees, related to your violation of this Agreement or use of our Services.

Severability and Survival

Should any part of this Agreement be held invalid or unenforceable, that portion will be construed consistent with applicable law and the remaining portions will remain in full force and effect. To the extent that any Content is in conflict or inconsistent with this Agreement, this Agreement will take precedence. Our failure to enforce any provision of this Agreement will not be deemed a waiver of such a provision, nor of the right to enforce such a provision. Our rights under this Agreement will survive any termination of this Agreement.

Changes to Our Terms and Conditions

We reserve the right to change these Terms and Conditions at any time by giving you advance notice of the changes by email or in writing. We will also post these changes on our Services. These changes will become effective 30 days after receipt of the notice. To avoid doubt, no unilateral amendment will retroactively change agreed dispute-resolution provisions of these Terms and Conditions, if any, including, for example, arbitration provisions for then-pending disputes unless the parties expressly agree otherwise. Your continued use of our Services after any change to these Terms and Conditions and our notifying you will constitute your acceptance of such change. If you do not agree with the changes to these Terms and Conditions, you can choose to discontinue the use of our Services.

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